We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please get in touch with us (firstname.lastname@example.org) if you would like to extend this through for a gift (e.g. through the Christmas period).
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packing. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.